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Recensioni
Arik Xander
22 Novembre, 2024
su Google
They initially impressed me with how quickly they organized my big move and the overall quality of their work. That said, things can break during a move, and I understand that—it’s part of the risk. Unfortunately, what’s unacceptable is how the company handled the aftermath.
I had an extremely disappointing experience, particularly with their representative. After they broke my expensive designer lamp during the move, I followed their procedure for filing a claim under the CMR policy, including providing all requested documentation. In January, Giampaolo assured me that they would handle the claim and keep me informed.
I didn’t hear anything back, all communication ceased. Despite numerous follow-ups, I received no updates on the progress of the claim or any resolution. This level of unresponsiveness is unprofessional and unacceptable.
As a customer, I trusted them to address the issue in good faith, but instead, I’ve been left in the dark for months. If you value accountability and reliability in a moving company, look elsewhere. Premio Srl has shown a complete lack of respect for their clients by failing to resolve this matter or even communicate.
Save yourself the stress and choose a company that stands by their commitments.Scopri di più
I had an extremely disappointing experience, particularly with their representative. After they broke my expensive designer lamp during the move, I followed their procedure for filing a claim under the CMR policy, including providing all requested documentation. In January, Giampaolo assured me that they would handle the claim and keep me informed.
I didn’t hear anything back, all communication ceased. Despite numerous follow-ups, I received no updates on the progress of the claim or any resolution. This level of unresponsiveness is unprofessional and unacceptable.
As a customer, I trusted them to address the issue in good faith, but instead, I’ve been left in the dark for months. If you value accountability and reliability in a moving company, look elsewhere. Premio Srl has shown a complete lack of respect for their clients by failing to resolve this matter or even communicate.
Save yourself the stress and choose a company that stands by their commitments.Scopri di più
Federico Morabito
17 Ottobre, 2023
su Google
Fabio Galli
4 Giugno, 2023
su Google
I i
Valentina Vidotto
16 Febbraio, 2023
su Google
Eccezionali! Organizzatissimi e affidabili.
Antonio LoMonaco
28 Ottobre, 2020
su Google
Valerio Torchi
10 Settembre, 2020
su Google
Ci lavoro
